frequently asked questions
HOW LONG DOES IT TAKE TO FIRE MY PIECE?
If you have joined us for our family/evening taster or date night classes, it takes about 3 weeks after your class, in which we will then email you when you can come and collect them.
If you have joined us for our Keepcup or Make a Mug classes, it takes about 2 weeks after your class, in which we will email you when you can come and book in to glaze them.
Please note If you do not return to the studio within 4 weeks of receiving the email, we will donate it to those in need in our community.
What are our piece collection times?
We are open for pick ups everyday between 1pm-4pm.
WHAT HAPPENS IF A CLASS/workshop IS CANCELLED DUE TO ANOTHER LOCK DOWN?
All classes & workshops will be rescheduled, so you can choose to rebook for another date. If you’re unable to find a session that you can attend within 3 months of restrictions lifting, please contact firstname.lastname@example.org
WHAT HAPPENS IF MY PIECE CRACKS IN THE KILN?
BONDI CLAY is not responsible for a piece cracking, breaking, exploding or any other type of unsatisfactory result after firing.
DO YOU OFFER FIRING OF WORK I’VE MADE ELSE WHERE?
Due our studio's limited size, we do not offer external firing services.