T & C's

cancellation and refund policies
covid health restrictions
Students that arrive to the studio with any signs of COVID (coughing, sneezing and or a temperature of over 38 degrees) will be asked to reschedule their class for the safety of other students.
single classes
If you submit your request to cancel or reschedule - info@bondiclay.com - more than 48 hours prior to the scheduled lesson, you will receive a full refund.
Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.

workshops
If you submit your request to cancel or reschedule - info@bondiclay.com - more than 48 hours prior to the scheduled lesson, you will receive a full refund.
Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
Make up sessions are available subject to the space in the class you wish to attend. If the class is fully attended, you may not make up the class at that time. To make up a class, you must arrive on time and ask the teacher for permission to join. Make-ups are not guaranteed, but are offered according to availability as a courtesy to our students.

privates & events
If you submit your request to cancel or reschedule - info@bondiclay.com - more than 2 weeks prior to the scheduled event, you will receive a full refund. Within 2 weeks of the scheduled event, there will be no refunds for cancellations or no-shows.

Memberships
Membership credits are not refundable or transferable.

gift vouchers
Gift vouchers are valid for 6 months after purchase. They are not refundable.

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