T & C's

T & C's

cancellation and refund policies
single classes
To cancel and receive a full refund, you must notify info@bondiclay.com at least 48 hours prior to the lesson. Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows. If you wish to reschedule within the 48 hours of the scheduled lesson, you will be charged a 30% late rescheduling fee based on your class price.

workshops
To cancel and receive a full refund, you must notify info@bondiclay.com at least 48 hours prior to the lesson. Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows. If you wish to reschedule within the 48 hours of the scheduled workshop, you will be charged a 30% late rescheduling fee based on your workshop price.
Makeup sessions are NOT available. You must be able to make all dates.

privates & events
To cancel and receive a full refund, a customer must notify info@bondiclay.com at least 2 weeks prior to the event. Within 2 weeks of the scheduled event, there will be no refunds for cancellations or no-shows. If you wish to reschedule within the 48 hours of the scheduled session, you will be charged a 30% late rescheduling fee based on your session price.

gift vouchers
Gift vouchers are valid for a year after purchase. They are not refundable.

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