T & C's
cancellation and refund policies
single classes
If you submit your request to cancel or reschedule - info@bondiclay.com - more than 48 hours prior to the scheduled lesson, you will receive a full refund.
Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
workshops
If you submit your request to cancel or reschedule - info@bondiclay.com - more than 48 hours prior to the scheduled lesson, you will receive a full refund.
Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
Make up sessions are available subject to the space in the class you wish to attend. If the class is fully attended, you may not make up the class at that time. To make up a class, you must arrive on time and ask the teacher for permission to join. Make-ups are not guaranteed, but are offered according to availability as a courtesy to our students.
Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
Make up sessions are available subject to the space in the class you wish to attend. If the class is fully attended, you may not make up the class at that time. To make up a class, you must arrive on time and ask the teacher for permission to join. Make-ups are not guaranteed, but are offered according to availability as a courtesy to our students.
privates & events
If you submit your request to cancel or reschedule - info@bondiclay.com - more than 2 weeks prior to the scheduled event, you will receive a full refund. Within 2 weeks of the scheduled event, there will be no refunds for cancellations or no-shows.
Memberships
Membership credits are not refundable and are not transferable.
gift vouchers
Gift vouchers are valid for 6 months after purchase. They are not refundable.
