T & C's
cancellation and refund policies
covid health restrictions
Students that arrive to the studio with any signs of COVID (coughing, sneezing and or a temperature of over 38 degrees) will be asked to reschedule their class for the safety of other students.
single classes
To cancel and receive a full refund, you must notify info@bondiclay.com at least 48 hours prior to the lesson. Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
workshops
To cancel and receive a full refund, you must notify info@bondiclay.com at least 48 hours prior to the lesson. Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
Makeup sessions are NOT available. You must be able to make all dates.
Makeup sessions are NOT available. You must be able to make all dates.
privates & events
To cancel and receive a full refund, a customer must notify info@bondiclay.com at least 2 weeks prior to the event. Within 2 weeks of the scheduled event, there will be no refunds for cancellations or no-shows.
Memberships
Membership credits are not refundable or transferable.
gift vouchers
Gift vouchers are valid for a year after purchase. They are not refundable.